Privacy Policy

Account data: your name, email address and login credentials when you create an account.

Payment data: billing information processed by our payment providers. We do not store full card numbers on our servers.

Content you provide: text prompts, and any reference images, videos or audio you upload to generate videos.

Usage data: videos you generate, generation history, task status and interaction with the Service.

Technical data: cookies, device information, IP address and analytics that help us understand how the Service is used.

We use your information to provide and maintain the Service, process your generation requests and payments, store your generation history, respond to support requests, improve our product, and comply with legal obligations.

Your prompts and reference media are processed solely to generate the requested output and to keep your history available to you.

We do not sell your personal data. We share data only with service providers that help us operate the Service, such as payment processors, cloud storage and AI model providers, who process data on our behalf under confidentiality obligations.

We may disclose information when required by law, to protect our rights or the safety of our users, or in connection with a business transfer.

We retain your account data and generation history while your account is active, and longer where required by law or for legitimate business purposes. You may delete your content or account at any time; some records may be retained to comply with legal obligations.

Depending on your jurisdiction, you may have the right to access, correct, export or delete your personal data, and to object to or restrict certain processing. To exercise these rights, contact us at the address below.

The Service is not intended for children under the age of 13, and we do not knowingly collect personal information from them. If you believe a child has provided us with personal information, please contact us and we will delete it.

We take reasonable technical and organizational measures to protect your information. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

We may update this policy from time to time. Changes will be posted on this page with a revised effective date. Continued use of the Service after changes means you accept the updated policy.

If you have any questions about this Privacy Policy, please contact us at support@wan3video.io.